Remote Support

Affordable, fast & flexible!

What is remote support?

Remote support allows us to securely connect to your computer over the internet and help you with your computer issues. You and your computer might be located 2000 miles from us, but with remote support we will be able to see and interact with your computer screen as if we were sitting right next to you.

Advantages of Remote Support:
  • Affordable
    Fixes and repairs get done faster remotely and therefore cost you less.
  • Fast Response
    Only a message or phone call away. We can respond and help quickly. You don’t have to waste time waiting for us to arrive.
  • Flexible
    We can help you anywhere in the world, wether you’re home, at the office, or on vacation. As long as you have an internet connection, we can assist.
  • Convenient
    You don’t lose access to your computer for days as there is no need to drop-off or pick-up your computer.
  • Less Intrusive
    No need for us to occupy your home or office. You don’t have to worry about us getting in the way of your employees, customers or family.
  • Green
    Cuts down on emissions since you don’t have to drive, and also saves you gas money.
 

I want Remote Support!

How do I get started?

1REQUEST REMOTE SUPPORT
Request and schedule a remote support session by either calling us or clicking on the Request Remote support link above.
2FREE ESITMATE
Based on our conversation or the information you sent us through the remote support request form, we will give you a price estimate for the work to be done.
3SERVICE AGREEMENT
If you accept our offer, we will send you an email with simple instructions on how to read and electronically sign our service agreement.
4PAYMENT
To secure your appointment make sure to submit the required security deposit. Any unused time will be refunded.
5REMOTE SUPPORT SESSION
Before your appointment, please install the remote support software by clicking the appropriate link below. Please contact us if you cannot access this page.
 
Start Win Remote Session Start Mac Remote Session